Pandemic Pivot: The shift from CAPI to CATI and the future of data collection modes

Melissa Kuenzi, Associate Product Manager at SurveyCTO conducted a research project to understand how SurveyCTO users pivoted to CATI during the pandemic and how this will change the future of data collection methods.

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How ATR Consulting used case management to track 14,000 phone surveys about the economic impacts of Covid-19 in Afghanistan

Using SurveyCTO's case management and CATI tools, ATR Consulting improved their phone survey workflow, reduced errors, and hit their quotas.

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