POSTER PRESENTATION

Pandemic Pivot: The shift from CAPI to CATI, single-device vs. multi-device approaches, and the future of data collection modes

This project explores the rise of computer-assisted telephone interviewing (CATI) on the SurveyCTO platform during the COVID-19 pandemic, and looks into some of the long-term impacts this event has had on data collection.

Get your copy of Melissa’s session presentation below.

Melissa Kuenzi, Product Marketing Associate

MELISSA KUENZI

Associate Product Manager at SurveyCTO

What you’ll learn:

  • How COVID-19 impacted SurveyCTO as a product, how it impacted users' work, and how it changed the way they collected data.
  • How users carried out CATI surveys, including data on preferred methods, and information on SurveyCTO features designed specifically for CATI during the pandemic.
  • Users' thoughts and plans for the future of their data collection.