Over the last five months, we’ve introduced features and improvements to our mobile application, SurveyCTO Collect, to better support robust and secure computer-assisted telephone interviewing (CATI), or phone surveying. The newest version of SurveyCTO for Android is now available in the Google Play Store.
SurveyCTO Collect securely supports phone surveying
The mobile application SurveyCTO Collect for Android offers a wide range of CATI-related features, including the following:
- Integrated call management: Enjoy full call functionality from any screen in your form to launch, receive, and control calls. Get a full event log of all phone call activities while forms are being filled, including numbers dialed, call start and end times, and form activity.
- Audio recordings for survey management: Record both sides of phone calls during audio audits (recordings of some or all survey administration), and in sensor readings (device sensor readings that capture conversation and sound) for greater insights into how your survey is being conducted and higher levels of quality control (available with Android versions 4.4 up to 7).
- Improved security on mobile devices: Enable all data to be stored in a private app directory within SurveyCTO Collect, inaccessible to other apps on the device. Set up an app passcode so that SurveyCTO Collect can’t be opened without first entering the correct passcode.
- Remote management of enumerator devices: Create default device configurations for specific user roles that include security settings, forms for auto-download, the cases dataset for case management workflows, and setup instructions that can be applied with one click using a quick setup wizard.
Access the newest features in the Google Play Store
You can install the latest version of SurveyCTO Collect by navigating to the Google Play Store and downloading the newest versions on your devices here. For more details on the full product release, check out the release notes here.
Learn more to get started today
To learn more about how to use SurveyCTO for phone surveys, explore the CATI starter kit and watch this webinar recording for a helpful overview.
If you’re a SurveyCTO user and need help with any issue, our support team is available 24×7. Go to the Support Center and click on the link to “Submit a support request.” No question is too small.