Impact matters to us at Dobility. Our product, SurveyCTO, facilitates research for important policy and humanitarian purposes. And the more we scale our team, the more we can scale our impact.
SurveyCTO is the most reliable, secure, and scalable mobile data collection platform for researchers and professionals working in offline settings. At Dobility (creators of SurveyCTO) we’re dedicated to a social mission: to promote better research and analysis in the world by providing affordable, reliable technology that anyone can use.
SurveyCTO has enabled researchers and data collectors in 165+ countries to collect high-quality data safely and securely. Recent customer stories include measuring commercial sexual exploitation in Kenya and verifying personnel for the World Bank in Afghanistan.
We spent 2020 adapting and helping our users adapt
2020 was a year of rapid adaptation. We pivoted our product roadmap to prioritize a variety of initiatives to help people in the field adapt their projects in the face of the pandemic.
- We prioritized telephone surveys, or computer-assisted telephone interviews (CATI), which became essential to continue data collection safety.
- We pioneered the Safe People + Data Initiative, which provides methodologies, resources, and showcases innovation in data collection so members of our community can learn from each other.
- We launched new features, allowing users to customize forms and workflows to their changing needs.
- We facilitated remote onboarding and helped teams keep data secure, even when training for data collectors has to take place virtually.
After a year of rapid product growth, we’re continuing to adapt and grow the product in response to users’ changing needs.
We’re growing our customer success team to amplify our impact
We’re excited to announce an open position in customer success for SurveyCTO.
SurveyCTO facilitates important research, studies, and policies that impact people’s lives. When you work with a team like Dobility, you get the unique opportunity to work at the intersection of technology and social impact.
We may not be on the ground doing field research, but we are able to facilitate this important work by ensuring global data practitioners use the best mobile data collection product for their work.
Be part of a growing team of fast learners, problem solvers, and people passionate about research and data collection
Working at a company with a double bottom line like Dobility, makers of the SurveyCTO product, looks a bit different than, say, your typical enterprise SaaS product. The best thing about working at Dobility? Being part of a team and among users who deeply appreciate the technology we’re building and the impact it’s making.
SurveyCTO users deeply appreciate the technology we’re creating and improving. Every software update we push responds directly to the needs of our users (and they’re always thrilled).
Everyone on our team is passionate about social impact, particularly in research and international development. And as a small team, each team member has the potential to make a direct contribution and own projects from start to finish.
We value diversity. Our users come from all different countries, backgrounds, and experiences, so it makes sense that our team does, too. Being a diverse team makes us stronger, and we’re committed to being inclusive of any race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
Learn about open positions at Dobility
We’re currently hiring a Customer Success Associate.
Take a look at the specific requirements of the position, and if this sounds like you, please apply.
Remember this: Research shows that men apply for jobs when they meet only 60% of the criteria, whereas women and marginalized folks often apply only if they meet 100% of the requirements. If you believe you could excel in one of our open positions—even if you don’t meet every single requirement—please apply anyway. Tell us about what you can contribute, and we’d love to explore whether you could be a great fit for Dobility.
And if you know someone who would be a great fit for Dobility, please share this opportunity with them.