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SurveyCTO Webinar Series: Learn how to organize your data collection with case management

Collecting high-quality data is challenging, particularly if you have different levels of enquiry that take place over time. Fortunately, SurveyCTO can help you organize and structure data collection in a way that makes the job of enumerators simple, and helps you keep an eye on progress. Case management is a long-time SurveyCTO feature, which has helped to organize many projects.

Case management can be used in general household surveys, to provide enumerators with a list of interviews they need to complete on their devices. It can also be used to structure complex data collection exercises, where multiple team members will fill out different forms over time, contributing to full observations for a single case. For example, a community survey may have several types of observations (e.g. focussed on education, municipal services, local government, etc), necessarily made by different team members, all of which contribute to a complete case. In this webinar, we dive into the structure, benefits, and examples of SurveyCTO’s powerful case management functionality.

Some of the topics we cover include:

  • What case management is
  • How to set up a case management workflow
  • How to associate cases with forms and users
  • How to create, update, and close cases
  • How to pass data between forms using server dataset publishing

Resources related to this webinar:

  1. Webinar presentation deck
  2. Webinar resources and sample forms

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Lindo Simelane

Digital Analytics Associate

Lindo is a part of the marketing team at Dobility, the company that powers SurveyCTO. He is responsible for all aspects of data management and analytics for SurveyCTO’s website, social media, and other marketing efforts.

Lindo has a passion for research to inform policy in international development and economics. He has extensive experience in the ICT4D space that includes research work, and a background in international business and finance.