You are currently viewing Pivoting to remote teaching: How Young 1ove provides education during COVID-19

Note: The live webinar has already occurred. You can watch the video recording here.

School closures have been shown to lead to increases in dropout rates and long-term health risks. To prevent this during the COVID-19 pandemic, Young 1ove, one of the largest youth NGOs in Botswana, quickly pivoted from delivering in-person educational programs to remotely teaching students and assessing their learning. 

In our latest webinar, we’re turning things over to the leadership at Young 1ove, who’ll share valuable lessons on using new tools and retraining staff to maintain service delivery during closures and lockdowns. Join us on July 29, 2020 at 1 PM UTC / 9 AM ET to learn how to design and deliver remote teaching programs using SurveyCTO and other tools. Anyone who is interested in best practices for safe and remote service delivery, whether focused on education or not, will find this webinar helpful.

A member of our expert support team will moderate a 20-minute presentation given by Young 1ove and then open the discussion to any of your questions. If you miss the live webinar, you can watch the recording that we’ll post in our video library.

Watch the recording

What you’ll learn

Based on Young 1ove’s experience, you’ll learn broader approaches and best practices for shifting to remote service delivery, including the following:

  • Quick mobilization to collect and vet beneficiary phone numbers.
  • Redesign of programs from in-person to remote delivery.
  • Selection of remote service delivery and evaluation tools, such as bulk SMS services, phone surveying software, and mobile data collection tools (e.g., SurveyCTO).
  • Remote staff training on how to use new digital tools.

Young 1ove will also discuss how it’s using its work to propose principles for phone-based assessments of learning. Read this overview of its approach to learn more. To learn more about conducting phone surveys, or computer-assisted telephone interviewing (CATI), explore the CATI starter kit, which offers an automated and scalable approach to using SurveyCTO as a CATI solution.

How to attend?

The webinar will be held on July 29, 2020 at 1 PM UTC / 9 AM ET. Register today to attend! We’ll also post video recordings of all the webinars in our video library and share them on our Facebook, Twitter, and LinkedIn pages. You can also check out the video recording of our last webinar on how to use SurveyCTO for decentralized data collection.

If you’re a SurveyCTO user and need help now, our support team is available 24×7. Go to the Support Center and click on the link to “Submit a support request.” No question is too small. 

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Chris Robert


Chris is the founder of SurveyCTO. He now serves as Director and Founder Emeritus, supporting Dobility in a variety of part-time capacities. Over the course of Dobility’s first 10 years, he held several positions, including CEO, CTO, and Head of Product.

Before founding Dobility, he was involved in a long-term project to evaluate the impacts of microfinance in South India; developed online curriculum for a program to promote the use of evidence in policy-making in Pakistan and India; and taught statistics and policy analysis at the Harvard Kennedy School. Before that, he co-founded and helped grow an internet technology consultancy and led technology efforts for the top provider of software and hardware for multi-user bulletin board systems (the online systems most prominent before the Internet).